Check that you are signed in to the correct Google Account.On your Android phone or tablet, open the Google Play Store.How to access your Google Play App Store subscription: Enter your Apple ID password or use fingerprint ID when prompted.Tap View Apple ID when the pop up window appears.How to access your iTunes App Store subscription on iPhone or iPad: Please note that in order to cancel your subscription, you will need to contact Apple or Google directly, as Qustodio does not hold any billing information concerning your payment. Simply choose the option that applies to you. We’ve provided some steps below to help you access these details. If you paid via an in-app purchase on the Parents’ App via iTunes/App Store or Google Play Store, a Premium license will be added to your Qustodio account, but the subscription details are held by Apple (for iTunes/App Store purchases) or Google (for Play Store purchases). Payments made via in-app purchases (iTunes/App Store for Apple or Google Play Store for Android): You can check and manage your payment details, subscription, and auto-renewal options directly in our Customer Portal. When you purchase a Qustodio plan directly on our website, a Premium license is added to your Qustodio account and a subscription is created in our Customer Portal. Payments made directly on the Qustodio website: The rest of your subscription details are available elsewhere, depending on whether you subscribed directly through the Qustodio website, or through an in-app purchase (on the App Store or Google Play Store). You can check your next billing date on the account page of your Parents App.
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